![]() Swipe down from the top right to see the Control Center, then tap the Airplane mode button, wait a moment, then tap it again to restart the connection. Alternatively, you can reset your network connection and try to improve your connectivity by toggling Airplane mode. Public WiFi networks are notoriously unreliable, so if you're using public WiFi, turn off your WiFi and try to log in just with your phone's cellular network. For starters, check to make sure that you have a good connection by checking the wireless status at the top of your phone screen. There are two ways Apple will try to log in: with a cellular connection or with WiFi. If you can't log into the Apple ID server, the problem might be related to your internet connection. ![]() After it restarts, try to log into your Apple service once again. Turn your iPhone off completely, wait a moment and then turn it back on again. If you've ever had an IT technician ask you to turn your computer off and then back on again, you know the essence of this step - restarting computer hardware like a PC or your phone can flush out bad data, reset connections, and generally solve problems without deeper troubleshooting. Often, logging in a second time will work just fine, especially if the problem was related to congestion at the Apple server or a finicky network connection between your phone and the internet. If you experienced an intermittent, momentary error while trying to log into your Apple account, just wait a few moments and try again. Enter a new (and secure) Apple ID password. ![]() Launch Settings and tap your Apple ID at the top of the screen. There are a lot of ways to troubleshoot the problem when your iPhone can't connect the Apple ID server, but often the simplest solution is the one that works. Enter your Apple ID, password, and follow the on-screen instructions to continue. While the problem may seem mysterious - and your iPhone gives you no reason or remedy - there are some quick and easy ways to troubleshoot the problem and get on with your day. If you've ever encountered an error connecting to the server, you know that it can bring your day to a halt, because Apple needs to verify your Apple ID and password before proceeding with a lot of common tasks. If you are an organizer, parent, or guardian of a Family Sharing group, check if the prompt is a request from a child family member to make an iTunes Store purchase. Learn how to resume interrupted downloads. Whether you are trying to install an app, play Apple Music or log into iCloud, there are a lot of reasons why your iPhone needs to communicate with Apple's servers. If there is content ready to be downloaded, you may be prompted to enter your Apple ID and password to continue.
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